Ethics & Professional Practice

CHAPTER 1

Regulatory Framework

Who regulates insurance in Canada, what CISRO does, and the licensing requirements for life insurance agents.

Insurance Regulation in Canada

Insurance is a provincial matter under Canada's Constitution. Each province has its own insurance legislation and regulator.

  • Key provincial regulators:
  • Ontario: FSRA (Financial Services Regulatory Authority of Ontario)
  • British Columbia: BCFSA (BC Financial Services Authority)
  • Alberta: AIC (Alberta Insurance Council)
  • Quebec: AMF (Autorité des marchés financiers)

CISRO (Canadian Insurance Services Regulatory Organizations) — coordinates harmonization of insurance agent licensing across Canada. CISRO developed the national LLQP curriculum and standards that most provinces have adopted. Individual provinces still issue the actual licences.

LLQP (Life Licence Qualification Program) — the harmonized pre-licensing education requirement for life insurance agents in most provinces (all except Quebec). Consists of 4 modules: 1. Life Insurance 2. Accident & Sickness 3. Segregated Funds & Annuities 4. Ethics & Professional Practice (mandatory for ALL licence types)

KEY POINTS

  • Insurance is regulated provincially — not federally
  • CISRO sets national standards; provinces issue the licences
  • Module 4 (Ethics) is required for ALL LLQP licence types
  • Quebec has its own separate licensing process (AMF)
  • FSRA regulates Ontario; AIC regulates Alberta

Licence Types

The LLQP covers life insurance. The specific modules required depend on the licence type:

Life licence — Modules 1 + 4 (Life Insurance + Ethics) A&S licence (standalone) — Modules 2 + 4 Life licence with A&S — Modules 1 + 2 + 4 Life licence (full — with seg funds) — Modules 1 + 2 + 3 + 4

After passing the exam: 1. The applicant must apply to the provincial regulator for their licence 2. Must be sponsored by a licenced insurer or managing general agent (MGA) 3. Must maintain E&O insurance 4. Must complete continuing education (CE) requirements to maintain the licence

  • Other Ontario-specific licences:
  • OTL (Other Than Life) — single insurer P&C agent
  • RIBO — registered insurance broker (multi-insurer P&C)

KEY POINTS

  • Module 4 (Ethics) required for ALL licence types
  • Full life licence (with seg funds) requires all 4 modules
  • Must be sponsored by an insurer or MGA to get licensed
  • E&O insurance is mandatory for licensed agents
  • CE credits required to maintain the licence